Terms and Conditions

Terms and Conditions

Please read these terms and conditions ("Terms") carefully before using our website and making any purchases. These Terms apply to all visitors, users, and customers of our online retail coffee and merchandise store ("Website"). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Website.

1. General

1.1 Acceptance: By placing an order through our Website, you represent that you are at least 18 years old or have the permission of a parent or legal guardian.

1.2 Modification: We reserve the right to update, modify, or replace any part of these Terms at our sole discretion. It is your responsibility to check this page periodically for any changes. Your continued use of the Website following the posting of any changes constitutes acceptance of those changes.

2. Products and Orders

2.1 Product Information: We make every effort to provide accurate information about our products, including descriptions, pricing, and availability. However, we do not warrant the accuracy, completeness, or reliability of any product information on the Website. Any reliance on the product information is at your own risk.

2.2 Orders: By placing an order, you agree that all information provided is accurate, complete, and up to date. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, inaccuracies in product information, or suspected fraudulent activity. In the event of a cancellation, we will notify you and issue a refund if payment has already been made.

2.3 Pricing and Payment: All prices are listed in the currency specified on the Website and are subject to change without notice. Payments must be made in full before orders are processed and shipped. We accept various forms of payment as indicated on the Website.

3. Shipping and Delivery

3.1 Shipping: We will make reasonable efforts to ensure that orders are shipped within the estimated timeframe provided on the Website. However, we do not guarantee any specific delivery dates and are not responsible for any delays or damages incurred during shipping. Risk of loss and title for products pass to you upon our delivery to the carrier.

3.2 International Shipping: We currently offer shipping to select international locations. Please note that additional customs duties, taxes, and fees may apply, and it is your responsibility to comply with any applicable import laws and regulations.

4. Returns and Exchanges

4.1 Returns: We strive to provide high-quality products. If you are not satisfied with your purchase, please contact us within 14 days of receiving your order to initiate a return. The returned product must be unused, in its original packaging, and in the same condition as when you received it. Return shipping costs are the responsibility of the customer.

4.2 Exchanges: We do not offer direct exchanges. If you would like to exchange a product, please follow the return process as described in section 4.1 and place a new order for the desired product.

4.3 Please note that we do not accept returns or exchanges on coffee. 

5. Intellectual Property

5.1 Ownership: All content on the Website, including but not limited to text, graphics, logos, images, audio clips, video clips, and software, is the property of our company and is protected by intellectual property laws. You may not use, reproduce, modify, or distribute our content without our prior written consent.

6. Limitation of Liability

6.1 Disclaimer: We make no warranties or representations, express or implied, regarding the operation of the Website, the accuracy or completeness of the information provided, or the products sold. We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use the Website or any products purchased through the Website.